Privacy Policy
UPDATED DECEMBER 2025
This is the Privacy Policy (“Policy”) of MANTRA International Limited (“we”, “us” or “MANTRA”). You have been directed to this Policy because we are collecting, using or disclosing your personal data. This Policy applies to all personal data that you may provide to us and the personal data we hold about you. By providing us with your personal data or by accessing, using or viewing our websites (including mantrausd.com), applications, exchanges, wallets, platforms, software, products, services, and the functions or contents therein (including transmitting, caching, or storing of any such personal data) (collectively, “Sites”), you shall be deemed to have agreed to each and all the terms, conditions, and notices in this Policy.
If you are visiting us from the EU, this Policy complies with the EU General Data Protection Regulation 2016/679 (the “GDPR”). This Policy has been designed to comply with similar personal data protection principles adopted by other foreign government agencies.
1. What personal data is collected
2. Uses made of the information
2.1. We may use your personal data for the following purposes:
providing, improving and developing the Sites;
researching, designing and launching new features;
presenting content and information in our Sites in the most effective manner for you and for the device you use;
providing you with alerts, updates, materials or information about the services offered by third-party service providers or other types of information that you requested or signed up to;
enforcing obligations owed to us such as collecting owed payments in any part of the world;
responding or taking part in any claims, actions or legal proceedings (including but not limited to drafting and reviewing documents, transaction documentation, seeking legal advice, and facilitating dispute resolution) and/or protecting and enforcing our contractual and legal rights and obligations;
complying with legal and regulatory obligations and requirements such as anti-money laundering laws across jurisdictions;
accounting, risk management, compliance and record keeping purposes;
staff training;
communicating with you and responding to your issues, questions, requests or feedback, purposes directly related or incidental to the above;
if you have consented, for the purposes of marketing products and services offered by third-party service providers on our Sites; and
matching any personal data held which relates to you for any of the purposes listed herein.
2.2. When using your personal data to contact you for the above purposes, we may contact you via regular mail, email, SMS, telephone or any other electronic means.
2.3. If we need to use your personal data for any other purposes, we will notify you and obtain your consent beforehand. You will be given the opportunity to withhold or withdraw your consent for the use of your personal data for these other purposes.
3. Disclosure of your information
3.1. We will not sell your personal data to third parties.
3.2. We will keep your personal data we hold confidential, but you agree we may provide your personal data to:
any member of third-party service providers to allow them to provide the products and services which you have requested;
personnel, agents, advisers, auditors, contractors, financial institutions, and service providers in connection with our operations or provision of the products and services offered by third-party service providers (for example, staff engaged in the fulfillment of your order, the processing of your payment and the provision of support services);
our overseas offices, affiliates, business partners and counterparts (on a need-to-know basis only);
persons or entities under a duty of confidentiality to us;
persons or entities to whom we are required to make disclosure under applicable laws and regulations in any part of the world;
actual or proposed transferees of our operations (or a substantial part thereof) in any part of the world;
third parties where you have provided us consent and in the situations expressly set out in this Policy; and
our strategic partners and business associates if you have consented to receiving marketing information from us.
3.3. You fully understand and consent that we may transfer your personal data to the jurisdictions in which we operate for the purposes set out in this Clause 3. When transferring your personal data, we will protect your personal data to a standard comparable to the protection accorded to your personal data under the GDPR by ensuring that the recipient is either in a jurisdiction which has comparable data protection laws, or is contractually bound to protect your personal data.
4. Storage and Retention of your information
4.1. We only retain personal data for so long as it is necessary; personal data may be archived as long as the purpose for which the data was used still exists. We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes, save for any data that cannot be removed or altered due to the immutable nature of blockchain technology.
4.2. We may store and process all or part of your personal and transactional information, including certain payment information, such as your encrypted bank account and/or routing numbers wherever in the world where our facilities or our service providers are located. We protect your personal information by maintaining physical, electronic, and procedural safeguards in compliance with the applicable laws and regulations.
5. Use of cookies
6. Third-party sites
Our Sites or our communications with you may from time to time contain links to third-party websites over which we have no control. If you follow a link to any of these websites, please note that they have their own practices and policies. We encourage you to read the privacy policies or statements of these websites to understand your rights. We accept no responsibility or liability for any practices of third-party websites.
7. Security
7.1. All information you provide to us is stored on our secure servers.
7.2. Where we have given you (or where you have chosen) a password that enables you to access certain parts of the Sites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
7.3. We restrict access to personal information to our employees, service providers, agents, representatives and contractors on a strictly need-to-know basis and ensure that those persons are subject to contractual confidentiality obligations.
7.4. We review our information collection, storage and processing practices from time to time to guard against unauthorized access, processing or use.
7.5. Please note that the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Sites. Any transmission is at your own risk. We recommend that you change your passwords often, use a combination of letters and numbers, and ensure that you use a secure browser.
7.6. If applicable, you undertake to keep your username and password secure and confidential and shall not disclose or permit it to be disclosed to any unauthorized person, and to inform us as soon as reasonably practicable if you know or suspect that someone else knows your username and password or believe the confidentiality of your username and password has been lost, stolen or compromised in any way or that actual or possible unauthorized transactions have taken place. We are not liable for any damages resulting from any security breaches, on unauthorized and/or fraudulent use of your username and password.
8. GDPR
8.1. For individuals who are located in the European Economic Area, United Kingdom or Switzerland at the time their personal data is collected, we rely on legal bases for processing your information under Article 6 of the GDPR. We generally only process your data where we are legally required to, where processing is necessary to perform any contracts we entered with you (or to take steps at your request prior to entering into a contract with you), for our legitimate interests to operate our business or to protect our or your, property, rights, or safety, or where we have obtained your consent to do so.
8.2. When processing your personal data as set out in this Policy, as we are located in various countries throughout the world, it will have been transferred outside the EU. However, if your personal data is originally collected from within the EU, it will only be transferred on one of the following bases: a. the country that we send the personal data to is approved by the European Commission as providing an adequate level of protection for personal data; or b. you have explicitly consented to the same. To find out more about international transfers by us of your personal data and the countries concerned, please contact our Data Protection Officer.
9. Your rights
9.1 If you have any questions, comments or requests regarding the processing of your personal data or about this Policy, if you do not accept the Policy, if you wish to withdraw any consent you have given us at any time, or if you wish to update or have access to your personal data, please contact us at:
Email: contact@mantrachain.io
Attention it to the “Data Privacy Officer”